Frontier Investment Group LLC in Wilmington, DE seeks a remote Management Analyst to perform the following job duties:

1. Follow up with each warehouse to gather and organize information and data regarding each delivery, including but not limited to condition, quantity, and type of goods; ensure payments and delivery fees are made and/or received as expected; report to management team and suppliers if goods received have discrepancies or damaged in a timely manner.

2. Analyze delivery data and provide feedback to suppliers and/or carriers regarding how to improve the appliance handling, wrapping, loading and shipping process for future deliveries.

3. Maintain and update ERP database of appliances logistic/inventory information

4. Design business operational strategies, practices and policies by analyzing company inventory purchase and sales data and present to President and management team for discussion.

5. Collect, analyze, and evaluate performance data of each warehouse, design strategic operating plans accordingly, and provide guidance & assistance for each warehouse in order to operate efficiently and profitably.

6. Conduct research regarding trending sales and prices in brand new appliance market and scratch & dent appliance market, prepare report and perform presentation to management team regarding pricing and marketing strategies.

7. Maintain a library of documents, such as product model manuals, company’s legal documents, historical reports, financial document, and other reusable knowledge assets.

8. Design, evaluate, recommend, and approve changes of forms and reports, such as claim forms, inventory forms, and sales reports; instruct and train warehouses and workers in using the correct format of forms and reports and keep them updated for any changes of organizational policies.

9. Daily Communication with current suppliers to coordinate and ensure the pickup & delivery of appliances to each warehouse.

10. Follow up with wholesale vendors on a timely basis to maintain relationship and gather information regarding their selling needs, current market trends of home appliances, and feedbacks of previous goods.

11. Provide training and instructions to new employees on using third-party appliances warranty service, how to search and order parts, and how to utilize the available space in warehouse.

Education Requirements:

Master’s degree in data science or supply management major. 12 months of experience as a data analyst or management analyst is required. Microsoft Office Specialist (Microsoft Excel Expert Certificate) and Tableau Certified Desktop Specialist Certificate are required.

To Apply:

Interested candidates should mail their resume to Frontier Investment Group LLC, HR., 4229 Concord Pike, Suite 4211, Wilmington, DE 19803, Ref job # 2502.

Requirement: English/Spanish, have sales experience

Name: Ben

Phone Number: 678-779-2721

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

Requirement: English and Spanish or Chinese

Name: Elva

Phone Number: 626-425-3801

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

Requirement: English and Spanish or Chinese

Name: Sue

Phone Number: 614-370-3380

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

Requirement: Speak English if could speak Spanish will be better

Name: Linda

Phone Number: 909-533-0338

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

Requirement: Speak English and Chinese or Mexican and Chinese

Phone Number: 9159102040

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

Requirement: Could speak English and have good communication skills

Name: Andy Han

Phone Number: 5187158888

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.

1. Receive the customers with a positive attitude and body language (smile, upbeat tone, etc.).
2. When not directly answering questions and assisting, give the customer space. Maintain a proper distance while receiving customers (around 7 fridges distance) to protect customers’ privacy and be ready for assistance.
3. After checking customers out, use the review QR code to ask the customers if they would leave us a 5-star review with a $30 discount.
4. Become familiar with appliances, including basic functionalities and unique features of different models.
5. Maintain the cleanliness of the store, including floor, reception counter, and appliances. Fridges must be cleaned inside and out when new shipments arrive. Washers, dryers, dishwashers, microwaves, and stoves need to be checked and cleaned. 
6. Identify scratched or dented fridges, of which doors could be switched with available doors on other scratched or dented fridges, and switch the doors to make higher valued fridges with no dent or scratches. (This step may need some cleaning to see clearly).
7. Update price tags when dented/scratched/broken parts are replaced.
8. Align appliances, especially refrigerators, in a neat line. Same models should be positioned together. Washer and dryer with pedestals should be positioned before the ones without pedestals.
9. Move appliances in position when the new shipment comes in and fill in gaps after appliances are sold. 
10. Prepare price tags for new shipments.
11. Prepare appliances for customer delivery.
12. Contact customers for remaining payment before delivery.
13. Update financing system payment status.
14. Wear store uniform shirts if they are available and preferably long pants and closed toe shoes.
15. Contact customers to schedule repairs if needed. 
16. Collect customer feedback.